1.1. Welcome to Supabox.com ("Website"). By accessing or using our Website, you agree to these Terms and Conditions ("Terms"). If you do not agree to these Terms, please refrain from using our Website.
2.2. You must be at least 18 years old to use Supabox.com. By using this Website, you confirm that you meet this age requirement.
3.1. You agree to use the Website only for lawful purposes and in accordance with these Terms.
3.2. You must not misuse the Website, attempt unauthorized access, or interfere with its functionality.
3.3. Supabox.com reserves the right to suspend or terminate your access if you violate these Terms.
4.1. When purchasing a mystery box, you acknowledge that contents are randomly selected and non-refundable.
4.2. Supabox.com does not guarantee the value or specific items within any mystery box.
4.3. All purchases are final—no returns or exchanges are permitted except as required by law.
4.4. If you do not provide delivery information within 24 hours of winning an item, Supabox.com reserves the right to automatically resell the item and issue credits.
5.1. Payments are processed securely through a third-party payment provider (to be determined). Supabox.com does not store your payment information.
5.2. You agree to provide accurate and complete billing information.
5.3. Supabox.com reserves the right to refuse or cancel any order at its discretion.
6.1. Shipping times vary by location and product availability.
6.2. Supabox.com is not responsible for delays caused by carriers or customs processing.
6.3. Risk of loss transfers to you upon shipment.
7.1. Mystery box purchases are non-refundable unless items are defective, missing, or do not match their description.
7.2. Claims for damaged or missing items must be submitted within 7 days of delivery with proof of purchase.
7.3. For defective items, Supabox.com may offer a replacement, store credit, or a refund at its discretion.
7.4. Refunds are processed through the original payment method and may take up to 10 business days to appear.
7.5. For approved refunds, customers may need to return the defective item first. Return shipping costs may apply.
7.6. Chargebacks: You must first contact Supabox.com support before disputing a payment. Failure to do so may result in account suspension or legal action.
8.1. All Website content, including text, images, logos, and trademarks, belongs to Supabox.com or its licensors.
8.2. You may not use, reproduce, or distribute any Website content without prior written permission.
9.1. While Supabox.com is available globally, you must ensure that your use of this Website complies with your local laws.
9.2. If any part of Supabox.com is illegal in your location, you may not use the Website or its services.
10.1. Supabox.com may include third-party advertisements, links, and sponsorships. We do not control or endorse these external services.
10.2. Supabox.com is not responsible for any third-party services' accuracy, reliability, or security.
11.1. Supabox.com is not liable for any indirect, incidental, or consequential damages arising from your Website use or purchases.
11.2. Our total liability will not exceed the amount you paid for the purchase in question.
12.1. Your Website use is subject to our Privacy Policy, which explains how we handle your personal information.
12.2. Supabox.com follows anti-money laundering (AML) regulations and may investigate suspicious activities.
13.1. For disputes, first contact Supabox.com customer support at info@supabox.com.
13.2. We aim to resolve disputes within five (5) business days. Unresolved issues may be escalated.
13.3. If resolution fails, disputes will be handled according to our Governing Law section.
14.1. Supabox.com may modify these Terms at any time.
14.2. Unless legally required otherwise, Term updates take effect 14 days after posting.
14.3. Your continued use of the Website after changes indicates acceptance of the updated Terms.
15.1. These Terms are governed by the laws of Cyprus.
15.2. All disputes fall under the exclusive jurisdiction of Cyprus courts.
If you have questions about these Terms, contact us at info@supabox.com.