Privacy Policy

Welcome to Supabox.com. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR), UK GDPR, and other applicable data protection laws.

1. Information We Collect

a. Personal Information You Provide

We may collect the following personal information that you voluntarily provide:

• Name


• Email address


• Phone number


• Billing and shipping address


• Payment details (processed securely by our payment providers)

b. Information Collected Automatically

We automatically collect:

• IP address


• Browser type and version


• Device type and operating system


• Cookies and tracking technology data

2. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Contract Performance – to provide you with products or services you request


• Consent – for marketing communications or non-essential cookies


• Legal Obligations – to comply with applicable laws and regulations


• Legitimate Interests – to improve our services, prevent fraud, and enhance security

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders


• Communicate with you about transactions and updates


• Improve our website, services, and user experience


• Prevent fraud and ensure platform security


• Comply with legal obligations


• Send you marketing communications (if you have consented)

4. Sharing Your Information

We never sell or rent your personal information. We only share your data with:

• Service Providers – payment processors, order fulfillment partners, analytics tools, and IT service providers


• Legal Authorities – when required by law or to protect our legal rights


• Business Partners – if Supabox undergoes a merger, acquisition, or sale of assets

5. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA) or UK (for example, to U.S.-based service providers), we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission or UK authorities


• Transfers to countries deemed to have adequate data protection laws

6. Data Retention

We keep your personal data only for as long as necessary for the purposes we collected it, including:

• Order and transaction data: 6 years (for legal, tax, and accounting purposes)


• Marketing and communications data: until you withdraw your consent


• Account information: until your account is deleted, plus a reasonable period for dispute resolution

7. Your Rights Under GDPR and UK GDPR

You have the right to:

• Access your personal data


• Correct or update your personal data


• Request deletion of your data (“right to be forgotten”)


• Restrict how we process your data


• Object to certain types of processing


• Receive your data in a portable format


• Withdraw consent at any time (without affecting prior lawful processing)


• Lodge a complaint with a supervisory authority

Supervisory Authorities:

• Cyprus Commissioner for Personal Data Protection – www.dataprotection.gov.cy


• UK Information Commissioner’s Office (ICO) – www.ico.org.uk

8. Cookies and Tracking Technologies

We use essential and non-essential cookies. Non-essential cookies (such as analytics or marketing cookies) require your consent, which you can manage via our cookie banner. For more details, see our Cookie Policy.

9. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure.

10. Children`s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this policy periodically. All changes will be posted on this page with an updated date.

12. Contact Us

For GDPR and data protection matters, contact our Data Protection Officer:

Supabox LTD
Archiepiskopou Makariou III, 9 MOUYIAS TOWER, 3rd floor, Flat/Office 301, 6017, Larnaca, Cyprus
Email: [email protected]